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FAQs

How Do I Receive Multiple Item Orders?

If you order several products, each one will be sent in a separate package (in most cases).

How Do I Place An Order?

Simply choose your product from the drop-down menu on the product page then Select Your Desired Colour and Variant, Add Quantity and click the "Add to cart!" button and follow the simple steps to complete your order. We'll prepare your order and send you a tracking number.

What Payment Gateway You Use?

We Use: American Express, Apple Pay, Visa, MasterCard, Shop Pay, Union Pay, Google Pay and PayPal.

What is Your Cancellation Policy?

After making the purchase, the customer has 12 hours to request a cancellation - we will happily process a full refund.

After that date, your order will have been put into production and can no longer be modified, except for your shipping address.

We can still correct/modify your shipping address before we ship it out.

How Long will It Take for My Product to Arrive?

Our Handling Time and Transit Time.

Handling Time: 1–2 business days (Monday to Friday)

Transit Time For Express Shipping: 5-10 Business Days (Monday to Friday)

Transit Time For Standard Shipping: 10-15 Business Days(Monday to Friday)